Cozy Cactus policies

Our reservation office is open from 9:00 am to 5:00 pm MST/PST during daylight saving time. The best way to have your questions answered is to send us an email at stay@cozycactus.com.  We look forward to hearing from you!


Arriving and Check-In at the Cozy Cactus Inn of Sedona:

  • Normal check-in time is 3pm.   You will receive a text prior to your arrival with details. 
  • If you are arriving from the south on SR 179, we encourage you to stop by the Red Rock Visitor’s Center, at the South Gateway Visitor Station. It is on the way to the inn and located on the right approximately 6 miles north on SR 179 before you arrive in the Village of Oak Creek. The center is staffed with trained volunteers and rangers who can give you a quick introduction to the entire Red Rock area just before you enter our beautiful section of Sedona referred to as the Village of Oak Creek.


Guest Responsibility & Property Guidelines:

  • Child Policy: Guests aged 10 and older only, unless the entire resort is booked.
  • Pet Policy: Dogs allowed only when booking the entire resort. $75 dog fee applies (maximum two dogs).
  • Smoking Policy: Smoking is permitted only outside, away from guest rooms—please be considerate of others.
  • Back Patio Safety: The patio is tiered with varying levels. Guests are responsible for watching their step and exercising caution at all times.


 Cancellation & Deposit Policy:

  • A 50% deposit is due upon booking to secure your reservation.
  • Deposits are not refunded if cancellations are made within 30 days of arrival.
  • The full amount of the stay will be charged 14 days before arrival, and is not refundable.


Some Last-Minute Reminders:

  • You are more than welcome to bring your own wine or beer since we do not have a Liquor License. We have stores in our immediate area if you would like to purchase wine or beer once you arrive. There is a Circle K Convenience store a block away and Clark's Market is just a couple miles down the road.
  • Fresh fruit, homemade muffins, and yogurt are delivered to your room the day before.   
  • Looking for fun things to do nearby? We’ve got flyers with local attractions, tours, and restaurants—feel free to check them out in the common area which is open when we are here (usually 10-4). 
  • Looking to relax and read? We have a fully stocked library with an emphasis on self-improvement and mystic Sedona.
  • Most guests flying into Phoenix Sky Harbor Airport use rental cars available at the airport.  We recommend having your own vehicle while in Sedona, but if you do NOT want to rent a car for the 2-hour drive to Sedona, shuttle services are available to meet you at the airport and bring you directly to Cozy Cactus Inn of Sedona. Groom Transportation has proven to be an excellent and dependable source for service, and advance reservations are required. Call 928-350-8466 for information and rates.
  • Check-Out Time for Departing Guests: 11 AM.